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Clients references

"we consider a true partnership with Business Serenity"

Thank YOU so much for all of your efforts and work of your team. Your parts of all our programs have gone wonderfully and I truly appreciate your personal attention and work with our team on the fine details. I was just talking to several of our Executives and noted that we have such a wonderful partner DMC and the offsite restaurants and venues have been so terrific.

I appreciate what we consider a true partnership with Business Serenity. How wonderful it is to work with a DMC who "gets it!". Thank you for all you have done and do for us - it does not go unnoticed. I will be in touch about what the future holds and again, appreciate all of your work!


On behalf of the entire staff and board of directors of Tree Care Industry Association, Inc., I want to thank you for a JOB EXTREMELY WELL DONE!  The professionalism of you and your staff  are all to be commended.  You helped us shine to our valued VIP members; how can we thank you enough?  We have been fielding such positive feedback from the attendees on the quality of the tours you helped arrange, and your assistance with the absolute best VFT Gala Dinner and Auction in our history.  Also, the assistance with our local “Give Back” program was fantastic and you both will always be even more special to me as this was our first attempt and I will  remember it fondly.

From the moment we first met during our site visit I knew you were a stickler for detail and took as much interest in the success of our conference as I did. I wish I could take you to our destination next year!  However, I know we will have the opportunity to work together again and I so look forward to that time. Thank you all for the efforts to ensure we offered a valued conference and how hard you worked for us. With upmost gratitude,

“Truly amazing evening”

Thank you for all the hard work and energy put towards the Sysmex program. The professionalism and organization exhibited was outstanding. From the pre-program details to the flawless operation it was an absolute pleasure to partner with them.  I cannot express how thankful I am, to have a true partner in Curacao that delivered an incredibly successful program.

Overall, it was the best Sysmex President’s Club to date. Thank you again for a very memorable trip. Below are a few comments from the participant surveys regarding the events and staff  you provided. “The event went flawlessly and everything was perfect, thanks to the DMC team.” “Spectacular!!!! From the food to the entertainment to the outstanding fireworks show – this was the best!” “Truly amazing evening. This will be hard to top and will be the memory that lasts longest of the trip." “Out of the park excellent." "The carnival dancers were fabulous and the fireworks were a very unexpected treat providing a great ending.” “Lots of fun and staff was very personable and enjoyable to be around.”

“consistently responsive to our requests”

We write to tell you how very pleased we were with the services provided by Business Serenity Ltd.  From the time we first requested a proposal from Business Serenity back in June of 2012, through the Federal Bar Council’s 2013 Winter Bench & Bar Conference in February of 2013, our experience with Business Serenity has been absolutely stellar! 

You and your team are consistently responsive to our requests. You are thoughtful, honest, reliable, creative, thorough, prompt and intelligent. In other words, they are the ultimate professionals! Your attention to detail and timely responsive service truly stand out.

Over the many months that my staff and I worked with you and your team, we quickly and easily developed a smooth and harmonious working relationship which substantially eased the many challenges of organizing a week-long Conference - particularly in a destination that was brand new to our group - for over 230 of our most important members and their families. Business Serenity helped make the core goals of the Conference possible because my staff and I were able to focus our efforts on our attendees’ needs and the details that ensured the success of the Conference.

We are proud to have had the opportunity to work with Business Serenity for our 2013Conference.  We also look forward to the possibility of returning to the Santa Barbara Beach and Golf Resort in the future, and if we do, we will definitely want to work with Business Serenity again!

“service levels were impeccable”

This note comes with our most sincere thanks for all you did to help make the Integrated Agribusiness Professionals annual winter meeting a tremendous success. Business serenity was a pleasure to work with during the planning and execution of our program. From the airport transfers to our tours and off-site dinners, your service levels were impeccable.

Your company’s attention to detail and the excellent follow-up should be an industry standard, yet it is a bar set far too high for many of your competitors to ever meet. You’ve spoiled us! When can we return?!? And on that note, I must tell you I would return to your beautiful island and to the Santa Barbara Golf and Beach Resort without hesitation.

When the change in management occurred at the resort last December, I was truly concerned our meeting might not turn out as well as we had originally anticipated. However, the resort more than exceeded our expectations. From the lovely facilities to the truly welcoming staff, we were treated as honored guests without exception. My attendees thoroughly enjoyed themselves, and actually referred the fact that we were away from the tourist activity of the other side of the island. It was easy to go to Willemstad for tours and shopping, but the serene beauty of the resort and its excellent facilities were a true advantage for us.

Thank you again for the lovely hospitality you extended during my stay. Should you ever need a client referral, please feel free to give them my information. I certainly hope we will have the good fortune to work together again! Be sure to stay in touch.

“this year's program surpassed all others”

Miracle-Ear recently completed its annual Platinum Club trip at the Hyatt Regency in Curacao. Since 1997, we have been hosting this annual adventure for the very best of our Franchisees. However, without any doubt whatsoever, this year's program surpassed all others, due in no small part to the efforts of the team at Business Serenity.

Your capable assistance in planning and executing our program was not only deeply appreciated by me, but also by our Franchisees, who continually had accolade comments about every aspect of their trip and all the services that you provided. We engaged you to plan and manage every aspect of the destination services that we required, from airport greeting and shuttle transportation, to all the meals and activities that we wanted to offer to our group. You and your team handled all of this flawlessly.

Additionally, you readily accommodated some extra activities' management when an  emergency necessitated my unplanned early departure. We wish you well in your future endeavors, and we would welcome the opportunity to recommend Business Serenity to any group planning an event on Curacao.

“My memories of this event will last forever”

"What can I say? I am still 'floating' and answering phone calls raving about our event! I cannot think of a single thing that I would have changed! The entire evening was perfect from start to finish. Service was flawless, the venue was beautiful, your staff was courteous & pleasant!!... My memories of this event will last forever.

From the start I told you I wanted to be a guest at my own event and it was indeed so. The Chopard staff called me after their return form their third show (first was Argentina, the second Curacao, and the third was the Bahamas) and we were congratulated for having the best organized event out of the three. There is no doubt in my mind who I would use for all my subsequent events!A very special thanks to Vinod from Sound and Vision, not only for their spectacular sound and vision set up, but also for recommending Business Serenity.”

“impeccable, highly committed and precise on details”

"Hiring Business Serenity to organise our most significant celebration in the past years was the most assertive decision for that event.  They interpreted perfectly the intentions and the spirit that RSA wanted to give to it with an innovative and fresh approach. Their service was impeccable, highly committed and precise on details.  Without reservation we would happily use their service again."